Some known problems while using Citrix's XenConvert Software. This section describes known problems for the XenConvert software. Wherever possible, a workaround for the problem has been tried. Converting a Workload with Files in Use XenConvert cannot copy a file in use by another application or service. To ensure that the file is included in the conversion, stop the respective service before starting the conversion. It is not recommended to convert a workload executing a critical service that keeps critical files open that cannot be stopped (such as a Domain Controller with Active Directory service).Mapped Network Drive Can Interfere with Conversion If a network drive was mapped to the next available drive letter (e.g. F: when last local drive was E), then XenConvert is unable to get the drive letter for the new VHD that it just created, mounted, and formatted because Windows assigned it to the same drive letter as the network drive. See http://support.microsoft.com/kb/297694/ for ...