Citrix's XenConvert Software

Some known problems while using Citrix's XenConvert Software. This section describes known problems for the XenConvert software. Wherever possible, a workaround for the problem has been tried. Converting a Workload with Files in Use

XenConvert cannot copy a file in use by another application or service. To ensure that the file is included in the conversion, stop the respective service before starting the conversion. It is not recommended to convert a workload executing a critical service that keeps critical files open that cannot be stopped (such as a Domain Controller with Active Directory service).Mapped Network Drive Can Interfere with Conversion

If a network drive was mapped to the next available drive letter (e.g. F: when last local drive was E), then XenConvert is unable to get the drive letter for the new VHD that it just created, mounted, and formatted because Windows assigned it to the same drive letter as the network drive. See http://support.microsoft.com/kb/297694/ for a description of the same problem affecting other removable disks. Although that KB pertains to Windows XP, the problem also affects Windows Server 2003 when automount is enabled.
The workaround is to remap the network drive to a drive letter other than the lowest available one before running XenConvert.

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Vikas Sharma

Senior AI & Digital Transformation Advisor  |  AI Governance  |  Enterprise Architecture

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